terms and conditions
Effective Date: May 2025
These Terms & Conditions ("Terms") govern your use of services provided by Family on Ten. By booking with us or using our website, you agree to the following:
1. Services
We offer photography, videography, branding, and content creation services. Final deliverables and timelines are agreed upon at the time of booking.
2. Payment
All payments must be made in full before final content is delivered, unless otherwise agreed. Deposits are non-refundable.
3. Cancellations & Rescheduling
We require 48 hours' notice for cancellations or rescheduling. No-shows or late cancellations may result in a fee or forfeiture of your deposit.
4. Use of Content
We reserve the right to use photos and videos for promotional purposes unless otherwise agreed in writing.
5. Client Responsibility
Clients are responsible for providing accurate information and being on time for scheduled shoots.
6. Copyright
All images and videos remain the intellectual property of Family on Ten unless explicitly transferred in writing.